FAQ

Availability & Leasing

What floor plans are currently available?

Metro Place offers studio, one-, and two-bedroom apartments in Downtown Lansing, MI, with layouts designed to support both compact and more spacious living preferences. Each floor plan is built around open flow and practical use of space. For current availability and pricing, please visit the Floor Plans page or contact our leasing team.

How do I schedule a tour?

You can schedule an in-person or virtual tour by visiting our Contact page, completing the contact form, or calling our leasing office directly. Our team will be happy to arrange a time that's convenient for you.

What is the application process?

After selecting your preferred apartment, you can complete your application online by clicking the “Apply Now” option. You’ll submit an application fee, holding deposit, and required documentation. Applications are reviewed based on credit, income, rental history, and background screening.

How long does the approval process take?

Most applications are processed within 1–3 business days once all required documentation has been received.

What lease terms do you offer?

Metro Place offers lease terms ranging from 6 to 12 months, depending on availability and timing. Please contact the leasing office for current lease options.

Is there a waitlist if the floor plan I want is not available?

Yes. If your preferred layout is not currently available, you can join our interest list by submitting an application along with a $50 application fee per person and a $300 reservation deposit. Our team will notify you when a matching apartment becomes available.

Pricing & Fees

What is the monthly rent?

Monthly rent varies based on floor plan, apartment location, and availability. For the most accurate pricing, please visit the Floor Plans page or contact our leasing team directly.

Are utilities included in rent?

Utilities are not included in the monthly rent. Residents are responsible for electricity, water, sewer, trash, and optional services such as internet and cable.

What is the security deposit amount?

Security deposits vary based on screening results and typically range from $300 to one month’s rent. Please contact our leasing office for details specific to your application.

Are there any application or administrative fees?

A $50 non-refundable application fee is required per applicant, along with a $300 holding deposit that will be applied toward your security deposit upon approval. If your application is not approved, the holding deposit will be refunded.

Do you require renters insurance?

Yes, renters insurance is required for all residents, with a minimum liability coverage of $100,000. Please contact our leasing office for more information.

Pet Policies

Are pets allowed?

Yes! Metro Place is a pet-friendly apartment community in Lansing, MI.

Is there a pet fee, deposit, or monthly pet rent?

Up to 2 pets are allowed per apartment home, with a $350 non-refundable pet fee and $35 monthly pet rent per pet.

Are there any breed or weight restrictions?

Breed restrictions apply, as well as a weight limit of 50 lbs. Please contact the leasing office for full details.

Apartment Features

What appliances are included?

Apartment homes include energy-efficient GE appliances such as a refrigerator, oven/range, microwave, and dishwasher, along with modern kitchen finishes like granite countertops and subway tile backsplashes.

Is there in-unit laundry or on-site laundry facilities?

Each apartment includes a full-size stackable in-unit washer and dryer, providing added convenience for everyday living.

Do the apartments have air conditioning and heating?

Yes, all homes include central air conditioning and heating, along with a programmable thermostat.

Do you offer furnished units?

Apartments are leased unfurnished, but our leasing team can help connect you with third-party furnishing providers if needed.

Are there options for upgraded finishes?

All homes feature modern finishes such as shaker-style cabinetry, granite countertops, chrome fixtures, wood-style flooring, and contemporary lighting.

Do any apartments at Metro Place have outdoor space?

Yes. Select apartments include private patios or balconies with French doors, providing an extension of your living space.

Community Amenities

What amenities are available for residents?

Metro Place offers a range of amenities designed for convenience and accessibility, including a 24-hour fitness center, EV charging stations, package lockers, controlled access entry, and on-site management and maintenance services.

Do you have a fitness center?

Yes. Residents have access to a 24-hour fitness center equipped with cardio and strength training equipment.

Is parking available and are there any additional fees?

Yes. Reserved parking is available for residents, along with surface lot parking for both residents and guests. Please contact the leasing office for details on availability and pricing.

Are there EV charging stations available on-site?

Yes. Metro Place includes EV charging stations as part of its community amenities for residents with electric vehicles.

Location & Neighborhood

Is Metro Place a good option for commuters?

Yes. With its downtown location and proximity to major highways and key employers, Metro Place offers a convenient home base for commuting throughout the Lansing area.

What public transportation options are nearby?

Metro Place offers convenient access to major roadways including I-496, US-127, and I-96, along with nearby public transportation options for navigating Lansing and surrounding areas.

Are there shops, restaurants, or grocery stores within walking distance?

Yes. Downtown Lansing offers a growing mix of restaurants, cafés, breweries, and local businesses, along with nearby grocery stores such as Meijer, Kroger, and Whole Foods located within a short drive.

How far is the property from major employers or attractions?

The community is located near major employers such as State of Michigan offices, Sparrow Hospital, General Motors facilities, and Michigan State University, making commuting efficient and convenient.

Policies & Procedures

How do I pay rent?

Residents can pay rent through the online resident portal using ACH or major credit cards. Please note that processing fees may apply to debit and credit card payments. Personal checks and cashier’s checks are also accepted.

How do I submit a maintenance request?

Maintenance requests can be submitted through the online resident portal, and 24-hour emergency maintenance services are available when needed.

What is your policy for breaking a lease?

If you need to end your lease early, termination fees apply. Please refer to your lease agreement or contact the leasing office for details.

What is your guest policy?

Guests are welcome; however, extended stays may require prior approval. Please contact the leasing office for more information.